We employ three full-time technicians to train and assist our customers in any type of support. Training includes refinish application, color correction, panel repair, software support or any other area that may need addressed. Our technicians develop standard operating procedures for body techs, stream-line paint teams, and train customers' employees on how to best use new products.

We feel it is important to have properly trained people available to our customers in their times of need, and truly believe our technicians are second-to-none. They have the privilege of being in hundreds of shops on an annual basis. Because of this exposure, they are able to quickly recognize bottlenecks and outdated or improper procedures.

Our full-time equipment specialist, Steve, focuses solely on addressing equipment needs that are specific to the customer.

Steve is a Certified Chief Trainer and supports their premium equipment through various training programs that may be in-house at our facility or in a customer's shop. All other equipment we supply is supported through training. This includes frame racks, lifts, resistance welders, aluminum repair equipment and spray booths.

PPG Refinish, a world leader in automotive finishes, recognized at the beginning of the 1990’s that the world of collision repair was changing more quickly than in previous decades. The changes hitting the collision business were presenting significant challenges and extraordinary opportunities. PPG also recognized that its own future success would require the success of its collision repair partners. Back then, there was a lack of resources for performance benchmarking, management training and business support. To meet that need, PPG introduced the MVP (Maximum Velocity Performance) Business Solutions program in 1994, with the primary aim of interdependent success. The strategy was and remains to achieve success through the success of our partners: collision repairers purchasing PPG materials.

Today, MVP Business Solutions has evolved to become the industry’s most comprehensive offering of business solutions tools, training and support services. We provide our collision repair partners, in addition to extensive training directed at business fundamentals, the industry’s most comprehensive training and support for the practical application of Lean Six Sigma tailored to collision (Green Belt). This includes a Leadership training program, Marketing Solutions, Business Solutions Conferences and more. While many companies offer similar programs by title, none have the level of commitment backed by the proven track record of PPG Refinish.

BASF training follows a unique "system and process" approach to help you get the most out of their innovative paint systems. A combination of classroom learning with in-class demonstrations and hands-on experience provides instruction with a sharp focus on increasing productivity and industry knowledge.

I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs.

I-CAR's focus is to provide everyone involved in collision repair with access to high-quality, industry-recognized training solutions. I-CAR also encourages and supports ongoing conversations in the industry on issues that impact collision repair.

We regularly schedule I-CAR classes at many of our locations, including Butler, McKees Rocks, Youngstown, Mansfield & Lake City. If you are in need of I-CAR training, please contact the api store manager or account manager nearest to you.