Access to Full-Time Technician Trainers
We employ three full-time technicians to train and assist our customers in any type of support. Training includes refinish application, color correction, panel repair, software support or any other area that may need addressed. Our technicians develop standard operating procedures for body techs, stream-line paint teams, and train customers' employees on how to best use new products.
We feel it is important to have properly trained people available to our customers in their times of need, and truly believe our technicians are second-to-none. They have the privilege of being in hundreds of shops on an annual basis. Because of this exposure, they are able to quickly recognize bottlenecks and outdated or improper procedures.
An Equipment Specialist who Focuses Soley on Equipment
Our full-time equipment specialist, Steve, focuses solely on addressing equipment needs that are specific to the customer.
Steve is a Certified Chief Trainer and supports their premium equipment through various training programs that may be in-house at our facility or in a customer's shop. All other equipment we supply is supported through training. This includes frame racks, lifts, resistance welders, aluminum repair equipment and spray booths.
See more: API Equipment
PPG MVP Business Solutions
PPG Refinish, a world leader in automotive finishes, recognized at the beginning of the 1990’s that the world of collision repair was changing more quickly than in previous decades. The changes hitting the collision business were presenting significant challenges and extraordinary opportunities. PPG also recognized that its own future success would require the success of its collision repair partners. Back then, there was a lack of resources for performance benchmarking, management training and business support. To meet that need, PPG introduced the MVP (Maximum Velocity Performance) Business Solutions program in 1994, with the primary aim of interdependent success. The strategy was and remains to achieve success through the success of our partners: collision repairers purchasing PPG materials.
Today, MVP Business Solutions has evolved to become the industry’s most comprehensive offering of business solutions tools, training and support services. We provide our collision repair partners, in addition to extensive training directed at business fundamentals, the industry’s most comprehensive training and support for the practical application of Lean Six Sigma tailored to collision (Green Belt). This includes a Leadership training program, Marketing Solutions, Business Solutions Conferences and more. While many companies offer similar programs by title, none have the level of commitment backed by the proven track record of PPG Refinish.
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OEM Certifications with PPG Refinish
Benefiting from PPG’s role as the leading supplier of OEM automotive coatings, PPG Refinish supports OEM technicians by providing courses that qualify for credit in the Ford and GM technician certification programs using the ENVIROBASE® High Performance, DELTRON®, GLOBAL REFINISH SYSTEM®, AQUABASE® Plus and NEXA AUTOCOLOR® paint systems.
All certification, recertification and color adjustment courses meet General Motors and Ford Motor Company's strict criteria for certification credit.
Ford Motor Company
PPG is a participant in Ford’s Collision Repair Masters program, designed to recognize and reward Collision Repair Technicians for their training accomplishments and experience. The Collision Repair training program is comprised of a series of courses developed and delivered by I-CAR (Inter-Industry Conference on Auto Collision repair), as well as paint and equipment manufacturer specific courses and Ford Motor Company STST courses.
General Motors
General Motors Service Operations has recognized PPG as an approved supplier to its paint and refinish training process. This relationship allows GM and PPG to work together to establish performance testing standards. PPG provides product and color adjustment training while GM monitors adherence to the curriculum and performance standards. This strong training relationship is instrumental to restoring the appearance of vehicles consistently after a paint repair.
Hyundai Motor Company
The Hyundai Motor Company has named PPG an approved aftermarket supplier for its new global body and paint program. In close cooperation with Hyundai, PPG has developed training courses designed to teach Hyundai dealership paint technicians proper product and application techniques for PPG and Nexa Autocolor products.
BASF training follows a unique "system and process" approach to help you get the most out of their innovative paint systems. A combination of classroom learning with in-class demonstrations and hands-on experience provides instruction with a sharp focus on increasing productivity and industry knowledge.
I-CAR Training
I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs.
I-CAR's focus is to provide everyone involved in collision repair with access to high-quality, industry-recognized training solutions. I-CAR also encourages and supports ongoing conversations in the industry on issues that impact collision repair.
We regularly schedule I-CAR classes at many of our locations, including Butler, McKees Rocks, Youngstown, Mansfield & Lake City. If you are in need of I-CAR training, please contact the api store manager or account manager nearest to you.
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